Print Information

Our prints are printed in and shipped from our solar powered studio in Adelaide, South Australia.

-Christmas Shipping-
We use Australia Post to deliver our parcels domestically. This Christmas we are working to their recommending timing for Christmas deliveries. Please see below for our Christmas order cut off times.
Standard Postage – Friday 11 December
Express Postage – Friday 18 December

We are processing orders at our end with no delays. Please check with Australia Post for more information.

Packaging

Small Prints (A5, A4, 5x7in & 8x10in etc) will be shipped in sturdy rigid mailers.

Large Prints (A3, 12x18in, 30x40cm and up) will be shipped in a postal tube with the plastic ends taped closed for extra security.

Cards will be shipped in sturdy rigid mailers.

Please note; it may take up to two working days for the first status to become available on the order tracking system.

Domestic Shipping (Australia)

SMALL Prints (A5, A4, 5x7in & 8x10in etc): We send our small prints via Australia Post. This can take from 1-5 working days.

LARGE Prints (A3, A2, A1, 12x18in, 30x40cm and up): We send our large prints by Australia Post ‘Parcel Post’. This method can take 5-7 working days* (depending on where you are in this huge country of ours). An Australia Post tracking ID will be supplied when your order is completed. A tracking link will accompany your notification.

Postage Upgrades: We can offer an Express Post delivery option for both LARGE and SMALL print sizes. This method can arrive next-day if you are in the Australia Post Next-Day Network*. This option will be available as a shipping upgrade at checkout and will increase the cost of postage.

Please note; it may take up to two working days for the first status to become available on the order tracking system.

* Please refer to the important notice at the top. Australia Post’s delays are effecting all delivery times. Check with their website for more information on delivery times.

International Shipping

Contact Us All overseas orders are now printed by our in country print partners (Canada & Asia Pacific are still shipped from our studio in Australia).
We have new locations in The UK, United States and the EU.
(The information below it to be updated – Please contact us if you have any questions).

SMALL Prints (A5, A4, 5x7in & 8x10in etc): We send our small prints via Australia Post Airmail. This can take from 7-14 working days*.

LARGE Prints (A3, A2, A1, 12x18in, 30x40cm and up): Our large prints are shipped using two method that can be elected at checkout.
A) Standard Shipping: This method is untracked and uses the Australia Post Economy shipping method. It can take about 15 working days to arrive*.
B) TRACKED International Shipping: This method allows you (and us) to track the parcel to your door. This is a faster method and uses Australia Posts Starnard (Tracked) system. Please allow 5-10 working days*.

Postage Upgrades: We can arrange a faster option of delivery for both print size categories. Get in touch if you would like to know more. Please note that this would increase the cost of postage..

Please Note: These timelines will change in the lead up to Christmas/New Years Holiday. Please allow 4 weeks.

Please Note: Any Customs, Duties and/or Taxes incurred by the customers country are not included in the shipping costs and are borne by the customer. Please familiarise yourself with any potential fees enforced by your country prior to ordering.

* Please refer to the important notice at the top. Australia Post’s delays are effecting all delivery times. Check with their website for more information on delivery times.

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